It looks like Best Buy is maintaining 2 consumer websites: one on the internet and one that's self-contained within the Best Buy network, known as an intranet. George Gombossy, self-proclaimed "Consumer Watchdog", from the Connecticut newspaper, Hartford Courant, picked up on the story on his column.
State Attorney General Richard Blumenthal ordered the investigation into Best Buy's practices on Feb. 9 after my column disclosed the website and showed howI, for one, had an experience with this, and was completely perplexed why the salesperson was quoting me a different price from his "internet". Well, it's all the better to defraud you, my dear!
employees at two Connecticut stores used it to deny customers a $150 discount on a computer advertised on BestBuy.com.
Blumenthal said Wednesday that Best Buy has also confirmed to his office the existence of the intranet site, but has so far failed to give clear answers about its purpose and use.